Last Updated: 01 February 2026
Mood TV (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”) who access or use our website https://www.mood-tv.in (“Website”).
This Privacy Policy explains how we collect, use, store, and protect your information in compliance with applicable Indian laws and platform policies.
1. About Mood TV
Mood TV is a registered MSME entity operating as a technology-enabled service platform that facilitates:
- User authentication
- Subscription and payment management
- Account-related communication and support
Important:
Mood-TV does not host, stream, store, or display any audio-visual or media content on this website.
2. Information We Collect
We may collect the following information when you use our website:
a) Personal Information
- Mobile number
- Email address
- OTP verification data (SMS / WhatsApp)
b) Transaction Information
- Subscription status
- Payment reference IDs (provided by payment gateway partners)
We do not store your card, UPI, or bank details.
c) Technical Information
- IP address
- Browser type
- Device information
- Date & time of access
3. How We Use Your Information
Your information is used strictly for:
- Secure login and user authentication
- OTP verification via SMS or WhatsApp
- Subscription and payment confirmation
- Customer support and communication
- Legal, regulatory, and compliance purposes
We do not use your data for unsolicited marketing.
4. WhatsApp & SMS Communication
We may send transactional messages only, such as:
- OTP for login
- Account or subscription-related notifications
All communication is sent through approved and compliant channels in accordance with platform guidelines.
5. Payment Security
Payments are processed through authorized third-party payment gateways.
Mood TV does not collect or store:
- Debit card details
- Credit card details
- UPI PINs
- Net banking credentials
All transactions are handled securely by the respective payment partners.
6. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data.
Information may be shared only when required:
- With payment gateway partners for transaction processing
- With communication service providers (SMS / WhatsApp OTP)
- To comply with legal obligations, court orders, or government requests
7. Cookies & Tracking
Mood-TV may use basic cookies or analytics tools to:
- Improve website performance
- Understand usage patterns
Cookies do not collect personally identifiable information.
8. Data Protection & Security
We implement reasonable security practices to protect your data, including:
- Secure servers
- Access controls
- Encrypted communication where applicable
However, no method of transmission over the internet is 100% secure.
9. User Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your account (subject to legal requirements)
Requests can be made via email at support@mood-tv.in.
10. Third-Party Links
Our website may contain links to third-party services or applications.
Mood TV is not responsible for the privacy practices of external websites.
11. Children’s Privacy
Mood-TV services are not intended for individuals under the age of 18.
We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
13. Contact Information
For privacy-related concerns or queries, contact us at:
Mood TV
📧 Email: support@mood-tv.in
🌐 Website: https://www.mood-tv.in
📍 Address:
R-316-D, Jatepur, Railway Colony
Gorakhpur, Uttar Pradesh – 273004
India